Ben catches up with Ryan McClead of Sente Advisors, for this episode of Automates. 

Ben and Ryan discuss the ins and outs of innovation including:

 • Where is GenAI on the hype cycle?
 • Upskilling for GenAI adoption
 • Differences in approaches to innovation in the US vs UK and Europe
 • The fine line between innovation and knowledge management
 • The importance of mapping out your process before you start implementing solutions
 • Why innovation teams should function as startups

and many more nuggets of wisdom including moving to Iceland and looking into a crystal ball