The Hard Shoulder How to do Stuff: Breaking bad news
Nov 6, 2025
In this discussion, Simon Tierney, a regular contributor known for offering practical tips, shares insightful ways to compassionately break bad news. He explores why delivering such messages is emotionally charged and highlights the importance of tone, timing, and setting. Simon recounts amusing childhood stories to illustrate the 'mum effect' and contrasts it with modern thoughts on honesty. He also emphasizes empathy, providing helpful tactics for softening the blow. Tune in for crucial insights on navigating tough conversations!
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Power Of The Messenger
- Delivering bad news carries psychological weight because the messenger holds power over someone's reality.
- Empathy and imagining the recipient's perspective reduce harm and improve how news is received.
The Farm Story For A Lost Dog
- Simon describes being told his childhood dog went to "live on a farm" to soften the blow.
- His mother used that story to protect him and make the news easier to handle.
Brutal Delivery Sticks With You
- Ciara recalls a local farmer bluntly telling her family their dog had been shot, creating a traumatic memory.
- The immediate, brutal delivery stayed with her and illustrates harm from poor timing and tone.
