Brews and Tiny Teeth, The Unfiltered Pediatric Dentistry Podcast Dropping Dental Insurance, with Dr. Kristine Grazioso
May 28, 2024
Dr. Kristine Grazioso, a Massachusetts-based pediatric dentist, shares her inspiring journey of transitioning her practice to a fee-for-service model after years of working with major insurance providers. She discusses the challenges faced and the importance of prioritizing quality care over insurance restrictions. Dr. Grazioso provides practical advice for dentists considering this shift, emphasizing customer service and building strong patient relationships. She also touches on the debate between independent practice and corporate dentistry, advocating for the long-term benefits of remaining independent.
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Origin of "Love Peace"
- Dr. Grazioso's "Love Peace" moniker originated from a dispute with Delta Dental in 2016.
- This dispute woke her up to the realities of insurance practices and started her journey towards a fee-for-service model.
Transitioning Out-of-Network
- Prepare staff and patients extensively before transitioning out of network.
- Communicate the "why" clearly and repeatedly, emphasizing the benefits of this model.
Insurance Company Response
- Insurance companies may not always fight to retain dentists in saturated markets.
- Dr. Grazioso's experience with Delta Dental showed they were unconcerned about her leaving.