Modern SaaS Finance with Sage You Mon Tsang (CEO of ChurnZero) on the Modern SaaS Finance Podcast
Welcome to a new episode on Season 4 of the Modern SaaS Finance Podcast hosted by David Appel, head of Software/SaaS at Sage Intacct. On today's episode, we are excited to have You Mon Tsang, Founder and CEO of ChurnZero, joining us. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.
You Mon shares his insights on several topics:
- Why is Customer Success increasing in importance?
- How is it different in a recurring revenue model?
- What are the top 3 things a $10M ARR CFO should do in building Customer Success?
- What are 3 pitfalls they should avoid?
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About the Modern SaaS Finance Academy
The Modern SaaS Finance Academy is an always-on, free curated learning experience designed to educate SaaS finance leaders and experts on subscription and usage billing models, accounting, revenue recognition, SaaS metrics, forecasting and other key functions on driving the cash flow and trajectory of a firm on its path to IPO.