Sales Maven Setting Boundaries in Sales Conversations - How to Redirect and Refocus Potential Clients
Do you find yourself stuck in chatty small talk during sales calls and unsure how to pivot back to business?
Does the line between friend and professional ever leave you feeling awkward or resentful? Let’s talk about setting boundaries in sales conversations.
In this episode, Nikki dives into practical strategies to guide your sales conversations with confidence and kindness while protecting your time and energy.
Learn how to spot when boundaries are being crossed and how to redirect potential clients without damaging the relationship.
Nikki shares language you can use to transition from personal to professional so your clients stay focused on their goals.
Find out why setting boundaries is not just good for your sanity but for your clients to take action and get results.
Nikki also shows you how to implement simple systems like spotlight coaching sessions to stop time drains and grow your business.
With these tips, you’ll have the tools to confidently lead conversations, maintain professionalism, and make more of an impact.
Listen to learn how to master boundaries and uplevel your influence, income, and sales!
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In This Episode:
[00:49] We're going to be talking about how to set boundaries in sales conversations, how to redirect and refocus potential clients.
[01:15] When I give language suggestions it doesn't mean it's the only way. It's just to help spur your ideas.
[02:15] What's the ultimate goal? Are boundaries being crossed? Are we focusing on the heart of the matter and making an impact?
[03:18] Have you ever questioned why someone hasn't taken your free advice? Could it be because they didn't pay for it?
[04:01] When people pay, they pay attention. Allow these people to become paying clients.
[05:01] One thing I implemented was 15 minute Spotlight Coaching conversations to allow people to be paying clients on a small scale.
[06:59] Learn language to set boundaries when you feel like you're being taken advantage of or you know that if the client pays there will be more impact.
[08:03] "I'd love to make sure that we have time to dive into what we had planned to go through today." Then redirect the conversation.
[09:40] Story can be a huge time suck.
[12:00] "That sounds like a really interesting story, but let's shift gears because we do have a limited amount of time today and talk about how we might work together to reach our goals."
[13:01] The importance of having a pre-frame for the call. "It's been so great learning about you now let's jump into what we talked about earlier."
[14:17] It's really about setting boundaries. You can change your language depending on how you know the person.
[15:18] "I love our chats, but because we have to talk about our business, maybe we can set up another time to catch up." Keep your boundaries clear.
[16:52] Say everything in a really kind way. Be patient and let the person transition.
[17:27] Use selective amnesia and move on in the conversation.
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