The Online Arbitrage Podcast - How To Sell Online Using The Power Of Amazon FBA Dealing With Fake Amazon Returns
Jul 3, 2025
Explore the intriguing issue of fake returns on Amazon and the financial havoc they wreak on sellers. Learn practical tips for identifying and dealing with fraudulent returns to safeguard your business. The discussion includes real-life examples that highlight the challenges sellers face and offers strategies to mitigate losses. Tune in for insights into improving deal analysis and safeguarding your online retail efforts.
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What Are Fake Returns?
- Fake returns occur when buyers keep items but return cheaper or wrong versions for a refund.
- This issue affects honest sellers and sometimes causes customers to get counterfeit products mistakenly returned by others.
Luxury Bedding Fake Returns Example
- A seller of luxury bedding reported 25% of returns were customers sending their old bedding.
- Customers returned sellers' new items but kept the returns they sent back, exploiting the system.
Use SAFE-T Claims for Reimbursements
- File a SAFE-T claim in Seller Central to appeal refunds for returns with prepaid labels.
- Provide order ID and supporting proof to increase chances of reimbursement, including photos of return shipping and item.