TD Cowen Insights
The Convergence of Virtual and Physical Care with Amwell’s Ido Schoenberg
May 17, 2021
In this episode, Charles Rhyee speaks with Ido Schoenberg, Chairman and CEO of Amwell. They discuss how COVID has changed the perception of telehealth, how telehealth is evolving beyond on-demand care, and how Amwell's new platform, Converge, connects virtual care into the existing physical healthcare world to create a new model for care delivery.
42:38
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Quick takeaways
- Telehealth has gained broader recognition during the pandemic as a means of providing access to quality care, with 80% of providers in the United States now using telehealth compared to only 20% prior to COVID-19.
- Converge, the next-generation telehealth platform developed by Amwell, focuses on the full continuum of care, from prevention to catastrophic care, offering integration, simplicity, and scalability worldwide.
Deep dives
The Evolution and Importance of Telehealth
Telehealth has gained broader recognition during the pandemic as a means of providing access to quality care. It has been growing and evolving for years before the pandemic, with more providers now incorporating virtual care into their practice. However, it should not replace the existing patient-provider relationship but rather complement it. The adoption of telehealth has significantly increased during the pandemic, with 80% of providers in the United States now using telehealth, compared to only 20% prior to COVID-19. While the current high adoption rate may decrease after the pandemic, the positive aspects of digital connectivity and the benefits it brings are likely to persist even more strongly in various aspects of healthcare.
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