If you work in a large enterprise, the amount of user interaction with your product is enormous. While small sample-size qualitative research is great, we simply need ways to measure user sentiment and input at scale.
That's where Jessica comes in. She's a research leader at Loblaw, one of Canada's largest grocery chains, where every day millions of people go to shop. Watch this talk to learn more about how to measure input from users when there are millions of them!
The Learners Podcast