

Failure is Part of Learning: Insights on Advancing Your Career and Creating an Excellent Employee Experience with Shell Downstream CIO Craig Walker
Craig Walker was our guest on the first-ever episode of IT Visionaries. We’re so excited to welcome him back for a second interview in which he dives into everything from his origin story to what it means to be a leader. And he should know. Craig is the VP and CIO of Shell Downstream at Shell International Petroleum Company, and he has spent the majority of his career with the company. His journey in tech has taken him all over the world and he’s been forced to learn on the fly and make mistakes. But those mistakes have been the most important learning experiences of his life, and now he’s encouraging his employees to explore and fail and learn in similar ways. Craig shares all of that and more on this episode. We hope you enjoy his insights.
Key Takeaways:
- Progressing your career with one company
- Lessons learned from unique experiences and failure
- How to inspire innovation and create an exceptional employee experience
- The future of data and how to leverage it in new ways
Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.
Read: AI Meets CRM: An MIT Tech Review Whitepaper
This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience
--
Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease.
Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months.
Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need.
Visit brightspot.com/ITVisionaries to learn more.
---
This episode was produced by the team at Mission.org and brought to you by Brightspot.