From the Yellow Chair Rebranding the Pest Control Industry: The Spot On Story
Crystal welcomes her sister Tiffany Nash, general manager of Spot On Pest Control, to discuss their journey of rebranding a pest control company and driving explosive growth in East Texas.
• Growing up in a family heating and air conditioning business that started in 1974
• Tiffany's transition from 15 years in education to joining Lemon Seed Marketing
• Acquiring Lone Star Pest and Termite, a successful one-man operation with minimal marketing
• Creating the "Spot On" brand with Johnny the ladybug mascot, named after their grandfather
• How the mascot brings joy while raising awareness for mental health issues affecting their family
• Investing $80,000 in initial marketing including a mascot costume, jingle, billboards, and radio ads
• Implementing subscription-based payments and premium services like dewebbing
• Achieving 275% revenue growth in their first year through consistent brand implementation
• Building value to justify premium pricing in a market full of cheaper competitors
• The importance of trusting the process, taking calculated risks, and pivoting when necessary
Visit spotonpestcontrol.com to see the brand in action or email Tiffany at tiffany@spotonpestcontrol.com with questions. If you enjoyed this episode, please leave a review on Google or your preferred podcast platform.
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From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com
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