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The Playbook With David Meltzer
Winning and Losing as a Team With Jerry Morgan: President & CEO, Texas Roadhouse | #ThePlaybook 480
Oct 21, 2021
Jerry Morgan, President & CEO of Texas Roadhouse, shares the winning recipe for organizational success, key strengths for standing out from competitors, and the essential ingredients for brand growth. Explore his journey through the ranks at Texas Roadhouse and the core principles behind their legendary food and service.
19:00
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Quick takeaways
- Maintaining spectacular food, hospitable service, community partnerships, and facility maintenance is crucial for brand success.
- Standing out from competitors requires a balance of authenticity and innovation.
Deep dives
Lessons from 'Made From Scratch'
Jerry Morgan discusses the key lessons learned from 'Made From Scratch,' emphasizing the importance of maintaining spectacular food, hospitable service, deep-rooted community partnerships, and a focus on facility maintenance. He highlights the value of consistency and execution similar to the Green Bay Packers' power sweep strategy, stressing the need to provide a great experience for guests.
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Discover
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