#330: How to Increase Staff IQ through Cross-Training

It’s being called “The Great Resignation” and it caused many offices to revamp on-the-fly as employees were forced to multi-task due to worker shortages. Here’s how to prepare right now so you aren’t caught in another scramble. On this Dentist Money™ Show, Ryan welcomes Kiera Dent, founder of The Dental A Team, who explains an effective way to start cross-training your staff.