How can MSPs identify (and fire) high-cost, low ROI clients

Topics discussed in this episodes

• Why we will never go to the 'way it was before'. 03:22
• What is the one key thing that will help MSPs thrive and shine. 05:09
• The importance of being a 'digital citizen' in your marketing efforts 08:00
• Looking out for new target markets that's emerged out of 'hybrid workforce'. 16:00
• Identifying and firing 'high-cost' clients and why you need fire them. 17:47
• Downsides to standardizing your offerings. 22:05
• Why IoT might be the next big thing in the MSP space and what possible use cases does it serve? 24:04
• Calendaring and time boxing to stay productive. 30:19
• The first hire you should make your in your MSP. 31:49

Resources mentioned in this episode

• Linkedin
• Time-boxing technique

The team that made this episode possible:

• Praveen Ramesh, who leads product marketing and growth.
• Monica Maria, who leads the content marketing and editorial efforts.
• Karthikeyan Ganesh, who designs everything you see on our website.
• Kanagaraj Subramaniam, who built everything on this podcast page.