Operationalizing AI Experimentation: Harvard Business Publishing’s Angela Cheng-Cimini

Generative AI is taking the world by storm, and the realm of HR is no exception. The use of AI will change a business and it will impact teams. That’s why Angela Cheng-Cimini seeks to answer the question, “How do you make sure your teams are positively impacted by AI?”A lot of the conversation starts with mitigating the fear that surrounds AI. Angela believes one of the ways you can get people to run toward generative AI is to create a safe environment where they can play with it and be amazed by its capabilities. Then, they’ll want to integrate it into their work. In this conversation, Angela shares how—as the CHRO—she’s operationalizing AI experimentation at Harvard Business Publishing. Because, ultimately, “AI is not going to replace humans. But humans will be replaced by humans who use AI.”

You will want to hear this episode if you are interested in...

• Learn more about Angela Cheng-Cimini and her role [3:31] 
• The issues Angela is facing in her organization [5:49] 
• Using AI to help with the employee experience [9:51] 
• The Gen AI experiment that Angela ran [13:27] 
• The impact of Gen AI on recruiting[16:06] 
• How to take advantage of AI [18:59] 
• How to justify the expense of AI [22:30] 
• The ethical use of AI in organizations [24:16] 
• Influencing broader AI enablement strategy [26:37] 
• The lightning round [28:19] 
• HR’s role in integrating AI into the workforce [31:11] 
• How to operationalize experimentation [34:00] 
• Angela’s advice to leaders using Gen AI [36:00]
• Angela’s biggest takeaway from the AI journey [40:34]
• Why is Angela passionate about HR? [41:28] 

Resources & People Mentioned

• Generative AI for Everyone

Connect with Angela Cheng-Cimini

• Connect on LinkedIn
• Harvard Business Publishing 

Connect With Red Thread Research

• Website: Red Thread Research
• On LinkedIn
• On Facebook
• On Twitter

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