Facilitating conflict resolution through client-centric innovation with Anne-Marie Cade

Episode no. 57 features Anne-Marie Cade, Founder of coaching and mediation service Divorce Right. Our discussion covers:

• why Anne-Marie pivoted from traditional legal practice to coaching and mediation;
• what conflict coaching, divorce coaching and parenting coordination actually is;
• how the structured coaching process and setting goals empowers clients to make better decisions;
• how shifting mindsets aids conflict resolution and results in a win/win situation;
• the different aspects of a divorce that many people don’t initially consider and the importance of explaining the process clearly to clients;
• the process required for clients to make decisions they can stick with;
• how different communication styles can influence the other party’s response;
• how parenting coordination helps parents navigate their co-parenting relationship post-divorce;
• the circumstances in which Courts appoint parenting coordinators;
• the best time to appoint a parenting coordinator and why;
• training and qualifications required to be a parenting coordinator;
• whether people other than lawyers can effectively undertake quasi-legal activities;
• what Anne-Marie aims to research on her Churchill Fellowship;
• the profession’s attitude to this innovation and its role in access to justice;
• Anne-Marie’s views on how technology can be most effective in the family law context including online mediation, disclosure and apps;
• how Divorce Right’s online “Divorce GPS” assists;
• how her clients have embraced online mediation and online family law forms;
• how she rebalances the traditional power imbalance between lawyer and client;
• the importance of understanding your own values and active listening as a lawyer and a client; and
• Anne-Marie’s definition of legal innovation!

Proudly sponsored by Neota Logic.

Links:

• Divorce Right
• Neota Logic
• Feedspot

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group