CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Avaya, RingCentral, AWS, Zoho, and Salesforce.
In this edition, our CX experts include:
- Liz Miller, VP & Principal Analyst at Constellation Research
- Dave Michels, Prinipal Analyst at Talking Pointz
- Patrick Watson, Head of Research at Cavell Group
- Martin Schneider, Head of Research at Annuitas Research
Miss episode four? If so, catch up here: The Latest on Avaya, AWS, and ChatGPT.