Leanne on Demand Daily with Leanne Hughes 🌴37. No Pong, no worries: A customer love story feat. co-founder Chris Caley
love this product SO MUCH that I had to find out more behind the brand and business… cue this conversation!
In this episode, I chat with Chris Caley, co-founder of No Pong, about their natural deodorant success story.
Chris shares how the company started from a surf trip in Java, Indonesia, where he first tried his wife Melanie's homemade deodorant.
What began as a back-of-napkin business idea has now grown into a successful 10-year-old company with 21 employees.
Here's what we chat about:
- The origin story of No Pong, starting with Melanie (a midwife and women's health advocate) making natural products at home
- How the business idea was conceived during a surf trip in Indonesia
- The company's strong focus on customer love as their primary value
- Their approach to implementing and living company values
- Inspiring customer stories, including early detection of health issues
- No Pong's distribution through online channels, supermarkets, and over 1,000 independent health food stores
Links Mentioned:
Honestly, try it out, you will LOVE it.
Quote: "We consider our values higher than the law. If anyone did something and they were able to go, 'Hey, Chris, I did that because of customer love,' we would all go 'awesome.'" - Chris Caley
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