The Heart of Healthcare | A Digital Health Podcast

From Family Business to Startup Success | Thyme Care Founder & CEO Robin Shah

Apr 21, 2025

Robin Shah, Founder & CEO of Thyme Care, brings a rich background in oncology, having navigated his father's practice through the Great Recession. He discusses the challenges cancer patients face in a fragmented system and how Thyme Care supports over 50,000 individuals through virtual clinical care. The conversation highlights the transition from family practices to larger healthcare networks and the significance of community-based oncology. Shah also shares insights on building trust in cancer care and the innovative approach Thyme Care takes in evolving value-based care.

39:10

Episode guests

Robin Shah

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Episode notes

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Quick takeaways

Robin Shah's journey from saving his father's oncology practice to founding Thyme Care illustrates the resilience necessary for healthcare entrepreneurship amid systemic changes.

The shift from independent oncology practices to larger managed service organizations highlights the challenges of maintaining personalized patient care in an increasingly corporate healthcare landscape.

Deep dives

Entrepreneurial Journey and Influences

The journey of Robin Shaw, founder and CEO of Time Care, highlights the significant impact of his upbringing in a traditional Indian family that emphasized success in medicine. His experience working in his father's oncology practice allowed him to witness firsthand the challenges faced by oncologists, especially during the financial crisis and the establishment of a new cancer center. This early exposure to the demanding nature of healthcare entrepreneurship shaped his entrepreneurial mindset, driving him to confront obstacles and innovate within the oncology space. By navigating these familial and professional pressures, Shaw developed a resilient approach toward building successful healthcare enterprises.

Intro

3min

Navigating Family and Oncology Challenges

14min

The Journey from Flatiron to One Oncology: Building Community in Healthcare

2min

Navigating the Transition from Family Practices to Larger Healthcare Networks

2min

Building Trust in Cancer Care

16min

The Meaning Behind Thyme Care: A Journey of Names and Compassion

3min

Each year, 2 million Americans are diagnosed with cancer and face a fragmented, overwhelming healthcare system with minimal guidance between doctor visits, even as they make life-altering decisions.

In this episode, we talk with Robin Shah, Founder & CEO of Thyme Care, who has devoted his 17-year career to improving oncology care and is now building a virtual support system that has already helped over 50,000 cancer patients nationwide.

We cover:

🏥 Robin's origin story saving his father's oncology practice during the 2008 financial crisis

💊 How community oncology has consolidated from independent doctors to large corporations

🚀 Key insights from scaling Flatiron Health as employee #3 and co-founding One Oncology

📈 How value-based care is creating new opportunities in specialty care

🔮 The future of cancer care coordination beyond active treatment

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About our guest

Robin Shah is the Founder & CEO of Thyme Care, an oncology population management company providing virtual clinical support for cancer patients. His career in oncology began by helping his father's community practice survive both the Great Recession and aggressive competition from hospital systems. Robin was an early employee at Flatiron Health and a founding team member of One Oncology before launching Thyme Care, which now supports over 270,000 people across the country with a team of 400 employees.

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