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Creating Superfans

Rhea Lana Riner | Scaling A Customer-Centric Franchise

Oct 17, 2024
30:17

I’m excited to share a conversation with a truly inspiring entrepreneur. Joining us this week is Rhea Lana Riner, the founder and CEO of Rhea Lana's Children's Consignment—an award-winning franchise with over 125 locations in 26 states.

Rhea Lana’s journey began with a simple consignment event in her living room, aimed at helping local families. We’ll explore how she took those humble beginnings and grew them into a thriving business, including the many challenges along the way. 

You'll hear us discuss how Rhea Lana equips her franchisees to recreate the magic in each new location, including the technology that allows owners to focus on the most impactful human interactions.

If you’re interested in what it takes to build a customer-centric business that scales, you’re in for a great episode.

Learn more about Rhea Lana’s here.


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