DataFramed #211 What is AIOps? With Assaf Resnick, Co-Founder & CEO of BigPanda
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May 30, 2024 
Assaf Resnick, Co-founder and CEO of BigPanda, shares his expertise in AIOps, a game-changer for IT operations. He explains how AI can seamlessly manage the complexities of modern digital infrastructures. Discover real-world success stories and how AIOps differs from DevOps and MLOps. Assaf emphasizes the importance of user-friendly data management techniques, making AI accessible even to non-experts. Learn the step-by-step guide to implement AIOps, and uncover how generative AI is set to revolutionize this space.
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AIOps Explained
- AIOps uses AI and machine learning to automate and improve IT operations, helping manage the increasing complexity of modern digital services.
- It addresses the challenge of overwhelming machine data generated by cloud services, microservices, and frequent software deployments.
AIOps vs. DevOps & MLOps
- AIOps focuses on using AI for IT operations, distinct from DevOps (developers owning and running their code) and MLOps (tooling for ML/AI development).
- While all relate to operations, they address different aspects within the broader software development and IT landscape.
IHG Success Story
- InterContinental Hotels Group (IHG) used BigPanda's AIOps platform to improve their IT operations and system availability.
- They achieved 99.8% availability, leading to better customer service and fewer disruptions.