To Care is Human We're all patients, or we're about to be.
Jun 23, 2025
Jennifer Bright, President of ICHOM and dedicated patient advocate, shares her journey shaped by her parents' cancer battles. She emphasizes the importance of measuring health outcomes that truly matter to patients. The discussion contrasts the U.S. focus on individual care with family-centered approaches found in other cultures. Jennifer highlights how global standardization of data can improve health systems, urging diverse stakeholders to embrace patient-centered care and collaboration for better healthcare experiences worldwide.
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Personal Loss Shaped Her Mission
- Jennifer Bright described watching both parents undergo stage-four cancer treatment simultaneously as a young adult.
- She said this experience revealed healthcare's focus on survival over quality of life and family needs.
Outcomes Measurement Is Operationally Practical
- Jennifer Bright called ICHOM an operational way to focus healthcare on improving health results, not just processes.
- She highlighted global examples where outcomes measurement is applied from Zimbabwe to Singapore.
Patient Priorities Translate Globally
- Bright argued 'we're all patients or about to be' and outcomes that matter to patients matter to everyone.
- She emphasized that patient and family voices produce strong consensus on what to measure globally.
