Dear HBR: Introducing New Here: Office Etiquette
8 snips
Nov 30, 2023 Comedian Sarah Cooper shares insights on office etiquette, including email writing, meeting etiquette, and the importance of listening at work. The podcast explores workplace etiquette, digital communication challenges, and rethinking traditional meetings. It also discusses navigating dress codes and taking chances in the office.
AI Snips
Chapters
Transcript
Episode notes
Learning Etiquette by Observation
- Sarah Cooper learned office etiquette by watching her VP and director to imitate their behavior in meetings.
- Early in her career, she was clueless but improved by observing how senior people acted.
Soft Skills Trump Hard Skills
- Being likable and easy to work with makes a bigger difference than just mastering hard skills.
- Soft skills like respect and kindness constitute about 80% of success at work.
Observe Quietly and Use Humor
- Be quiet, observe, and listen to learn office etiquette since manuals no longer exist.
- Use humor to ease tension and appear approachable in meetings or interviews.