In this episode, Mike Manrod, the Chief Information Security Officer (CISO) of Grand Canyon Education, and Ori Eisen, the Founder and CEO of Trusona, joined me to discuss how best to reduce the risks of social engineering attacks on IT support and help desk personnel. This episode was motivated by the major cyber attack that brought MGM Resorts International's operations to a screeching halt. It was a social engineering attack where the attackers gained super administrator privileges by providing the MGM Help Desk with basic employee information.

To access and download the entire podcast summary with discussion highlights --

https://www.dchatte.com/episode-74-reducing-the-risk-of-social-engineering-to-exploit-it-help-desk/

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Connect with Dr. Chatterjee on these platforms:

LinkedIn: https://www.linkedin.com/in/dchatte/

Website: https://dchatte.com/

Cybersecurity Readiness Book: https://www.amazon.com/Cybersecurity-Readiness-Holistic-High-Performance-Approach/dp/1071837338

https://us.sagepub.com/en-us/nam/cybersecurity-readiness/book275712

Latest Publications:

"Getting Cybersecurity Right,” California Management Review — Insights, July 8, 2024.

Published in USA Today — “Dave Chatterjee Drops the Cybersecurity Jargon, Encouraging Proactiveness Rather than Reactiveness,” April 8, 2024

Preventing Security Breaches Must Start at the Top

Mission Critical --How the American Cancer Society successfully and securely migrated to the cloud amid the pandemic

Latest Webinars & Podcasts with Dr. Chatterjee as the Guest

Cybersecurity Readiness: Essential Actions For CXOs, August 12, 2024

Non-profits and Cybersecurity, a CAPTRUST podcast

How can brands rethink data security to maintain customer trust?, A TELUS International podcast

Cybersecurity Readiness In the Age of Generative AI and LLM,” Let’s Talk About (Secur) IT Webinar, with Phillip de Souza

Insights for 2023, Cybersecurity Readiness with Dr. Dave Chatterjee, a HALO Security Webinar