Confident Business English

217. How To Host Managers From Head Office Without Feeling Awkward with Robert Rudge, The Business English Podcast

7 snips
May 8, 2024
Guest
Robert Rudge
Robert Rudge from The Business English Podcast shares essential tips for hosting senior directors or managers from other offices. Key topics include maintaining a positive tone, using effective questions, ensuring guest comfort, and navigating professional interactions gracefully. Practical advice on communication, attentiveness, and making guests feel valued in professional settings.
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ADVICE

Be Positive and Engaging

  • Be upbeat, positive, and engaging when hosting visitors.
  • Use phrases like "It's great to meet you" and "Really looking forward to hosting you."
ADVICE

Use Questions and Focus on Needs

  • Use open and closed questions to get the conversation going.
  • Focus on shared experiences and their basic needs like coffee, food, or bathroom breaks.
ADVICE

Make Suggestions and Communicate

  • Be interested and attentive, and make suggestions.
  • Manage expectations by communicating clearly and not leaving anything to chance.
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