Communication failure is often the number one cause of productivity setbacks in the workplace. As digital communication channels continue to evolve and spread, how do we ensure we’re providing clarity in context to our colleagues?

Audrey Cannata, Operations Lead at the Digital Growth Institute, gives her thoughts on cutting through confusion as we break down Michael Hyatt’s book No-Fail Communication.

In this installment of our Behind the Cover series, we get out of the communication comfort zone and explore dialogue in a digital-first world.

Join us as we discuss:

- A need for intentionality in communication self-awareness (4:06)

- Why your environment and focus matter in video calls (18:48)

- Getting your team to buy in through a culture of inclusivity (34:08)

Check out these resources we mentioned during the podcast:

- No-Fail Communication: 13 Workplace Communication Problems and How to Fix Them

- Audrey Cannata

- audrey@digitalgrowth.com

- jrwlay@digitalgrowth.com

- Kolbe Index

You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.

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