The CFO Report 63. Unlocking the Key to Client Retention: Adding Value Beyond the Scope
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Welcome to the CFO Report with Michael King, where we discuss all things fractional CFO services.
Today, Michael shares his experience with a common misconception he had about retaining clients. He used to think that once his firm had a standard scope of work in place, clients would have no reason to stay.
However, after years of experience, Michael discovered that this is far from the truth. In fact, it's just the beginning of where the real fun starts.
In this video, Michael explains
- what needs to be true to keep clients engaged and happy beyond the implementation phase
- how to continue delivering value to high-dollar clients and how to approach keeping clients engaged over the long term
Michael's insights are a must-watch for anyone looking to improve their retention rates and build a strong client base.
So, if you're ready to learn how to retain clients and deliver value beyond the initial scope of work, this video is for you.
Watch now and start taking your fractional CFO services to the next level.
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WHO AM I?
I'm Michael King. A nuclear engineer turned Fractional CFO. I've spent the last 7+ years scaling my Fractional CFO firm, KFE Solutions. During that time, I've realized the enormous impact that fractional CFOs can have for their clients, their families, and themselves. Now, I help other fractional CFOs learn how to maximize their own impact!
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