Most growth roles are difficult to grasp and manage which makes mastering “soft skills” like communication, vital.

In this episode, Product Growth Advisor Rosie Hoggmascall shares her experiences around someone taking credit for her work, struggling with being put on the spot, and having the tough conversation about feeling stuck at work. Listen in to hear her tried and true phrases you can employ to avoid freezing in anxiety-triggering conversations at work and to be reminded why soft skills are what hard workers really need.

In this episode, you’ll learn:

1. Writing your thoughts on paper before a hard conversation at work can help you show up with confidence and clarity

2. Communication and managing up are two soft skills you need to hone to be an effective head of growth

3. You don’t have to accept all the feedback you receive but pay attention if you’re hearing the same things over and over

Things to listen for:

[11:35] Why you should always be applying for jobs

[12:51] Dealing with disrespectful managers

[15:51] Preparing for difficult conversations

[19:16] Breaking your self-deprecating internal monologue

[22:29] Speaking with your boss after a big mistake

[26:55] Phrases to use to avoid freezing

[30:15] Sifting through contrasting feedback

[32:46] Honing your soft skills

Resources:

- Connect with Rosie on LinkedIn, Medium, or Growth Mentor

- Connect with Andrew on LinkedIn or Twitter

- Learn more about Navattic

- Learn more about MadKudu