Award Travel 101 Making The Most of Miles And New Ways To Earn on Fuel
"Group Think is one of my biggest pet peeves..."
What does a near miss with a nuclear submarine and foolishly discounting Delta SkyMiles as "useless" have in common? The concept of "Group Think". While redeeming points and miles aren't necessarily life and death, Richard highlights just some of the ways you're leaving money on the table when you follow "what everyone else says". Following that, Michelle Liu, an AT 101 Facebook Group member, joins Richard to chat about how Shell's new Fuel Rewards Pro program helps you earn on the gas you use if you drive a vehicle for work. Be sure to listen to the end of this week's "Redemption of the Week" and why this member was selected...not for burning points, but for how she earned them!
Timestamps
2:45 - Group Think...what is it?
4:30 - TYPING IN ALL CAPS DOESN'T MAKE YOUR ARGUMENT BETTER
9:10 - The Story of the Midnight Sun AKA how Group Think almost killed Richard
14:30 - What happens in the AT 101 Facebook Group all...the...time...
19:10 - Meet Michelle Liu
23:00 - If you drive for work, Fuel Rewards Pro is for you
25:30 - Billions...with a B?!?!
31:30 - A non grump experience with Marriott Bonvoy?
33:26 - This week's "Redemption of the Week"
Today's Guest
Michelle Liu is the Driver Loyalty Program Manager at Shell Fleet Solutions. She specializes in building loyalty programs and collaborating with brand partners to deliver quality product experiences. At Shell she created Fuel Rewards Pro, the first loyalty program for commercial fleet drivers, developed advertising for 14,000 retail stations, and led the launch of new Pennzoil and Quaker State motor oils with new formulations and innovative packaging.
Sign up for Shell Fuel Rewards Pro
Where to Find Us
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