The Strategic Advantage of Modern Airline Digital Commerce Tech Stack [flyadeal Case Study]

Another exciting Diggintravel Podcast episode, featuring an in-depth discussion with Surya Kuchibotla, Head of eCommerce and Distribution at flyadeal.

Discover how flyadeal is building a modern digital commerce tech stack and leveraging technology to carve out a competitive edge.

Key podcast highlights:

• Flyadeal's unique organizational model
• How flyadeal is running consolidated, end-to-end digital marketing campaigns utilizing CDP
• How to do airline personalization on three levels
• Flyadeal's approach to AI-driven personalization and conversational commerce on WhatsApp

RESOURCES:

You can find the full article with examples, screenshots, key concepts, quotes, and other notes from this chat here:

https://diggintravel.com/modern-airline-digital-commerce-stack-flyadeal/

You can find how airline marketers can build relevant, timely, trustworthy customer experiences on autopilot with AI here:

https://useinsider.com/sirius-ai-generative-ai-solution-for-customer-experience/