Vital Strategies 077 | How to Instantly Build Trust and Close More Deals – Mary Schmid on the Neuroscience of Conversations
Have you ever felt like your conversations aren’t landing the way you want them to? Whether it’s with clients, employees, or even family, communication can be the difference between building trust and creating disconnect. In this episode of the Vital Wealth Strategies Podcast, host Patrick Lonergan sits down with Mary Schmid, a communication and leadership expert specializing in the neuroscience of conversations. Mary shares how small shifts in the way we communicate can lead to deeper connections, stronger business relationships, and better outcomes.
Together, Patrick and Mary explore the three levels of conversation and why most professionals operate at a surface level without realizing it. They break down how to create transformational conversations that build trust, reframe difficult discussions, and engage clients in a way that makes decision-making easier. Whether you’re leading a team, closing a deal, or looking to improve your overall communication skills, this episode is packed with actionable insights to help you connect more effectively and drive real results.
Key Takeaways from This Episode:
- The science behind how conversations impact trust, decision-making, and engagement.
- The three levels of communication and why most people get stuck at the first two.
- How to shift from transactional to transformational conversations.
- Practical strategies for handling difficult discussions with clients or employees.
- Simple techniques to immediately improve how you connect and communicate in business and life.
Learn More About Mary:
Resources:
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Credits:
Sponsored by Vital Wealth
Music by Cephas
Art work by Two Tone Creative
Audio, video, research and copywriting by Victoria O'Brien