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Vital Strategies

077 | How to Instantly Build Trust and Close More Deals – Mary Schmid on the Neuroscience of Conversations

Apr 29, 2025
53:48

Have you ever felt like your conversations aren’t landing the way you want them to? Whether it’s with clients, employees, or even family, communication can be the difference between building trust and creating disconnect. In this episode of the Vital Wealth Strategies Podcast, host Patrick Lonergan sits down with Mary Schmid, a communication and leadership expert specializing in the neuroscience of conversations. Mary shares how small shifts in the way we communicate can lead to deeper connections, stronger business relationships, and better outcomes. 

Together, Patrick and Mary explore the three levels of conversation and why most professionals operate at a surface level without realizing it. They break down how to create transformational conversations that build trust, reframe difficult discussions, and engage clients in a way that makes decision-making easier. Whether you’re leading a team, closing a deal, or looking to improve your overall communication skills, this episode is packed with actionable insights to help you connect more effectively and drive real results. 

Key Takeaways from This Episode: 

  • The science behind how conversations impact trust, decision-making, and engagement. 
  • The three levels of communication and why most people get stuck at the first two. 
  • How to shift from transactional to transformational conversations. 
  • Practical strategies for handling difficult discussions with clients or employees. 
  • Simple techniques to immediately improve how you connect and communicate in business and life. 

Learn More About Mary:

Resources:   

Visit www.vitalstrategies.com to download FREE resources     

Listen to the podcast on your favorite app: https://link.chtbl.com/vitalstrategies    

Follow on Instagram at https://www.instagram.com/vital.strategies      

Follow on Facebook at https://www.facebook.com/VitalStrategiesPodcast     

Follow on LinkedIn at https://www.linkedin.com/in/patricklonergan/     

Credits:    

Sponsored by Vital Wealth    

Music by Cephas    

Art work by Two Tone Creative 

Audio, video, research and copywriting by Victoria O'Brien

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