

Transforming Customer Experience with AI-Driven Chatbots and Productivity Tools | Episode 090
In this solo episode of the podcast, I address some recent questions I've gotten specifically about A.I. in CS. A few tangents are included as per usual:
Chapters:
00:00 - Intro
02:42 - When is your program ready for A.I.?
04:10 - Data readiness for installing A.I.
08:14 - Using AI for content generation
11:05 - Staying current or getting up to speed on A.I.
13:25 - Ticket deflection with A.I.
16:00 - Utilizing A.I. in establishing integrations and configurations
17:03 - A.I. Chatbots
18:03 - Google’s NotebookLM use cases
20:35 - What to watch out for in adopting A.I.
23:10 - Start with the Simple Things!
Enjoy! I know I sure did...
Special shoutouts in this episode go out to Ariglad, Clueso, HeyGen, QueryPal and Vitally!
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The Digital Customer Success Podcast is hosted by Alex Turkovic
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