S7 Ep2: Bob Phibbs — Rebuilding Human Connection for Brand Success

Today, ISF CEO Steve Durbin is in conversation with Bob Phibbs, “The Retail Doctor.” Bob is recognized as a leading expert on brick-and-mortar retailers, and he has consulted for, among others, Caesar’s Palace, Lego, Omega, Vera Bradley, and Yamaha. Bob shares his perspective on digital transformation in the retail market, building a solid team, and effective communication within an organisation.

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