Boss Class from The Economist cover image

Boss Class from The Economist

Boss Class 2 - Hybrid work: Out of office

Oct 23, 2023
Explore the challenges and benefits of hybrid work, hear divergent views on remote work from CEOs of JPMorgan Chase, Trip.com Group, and Slack, discuss the importance of flexibility and connection in the workplace, learn about the transformation of office spaces into collaborative environments, and get a teaser for upcoming episodes on post-pandemic policies and the future of remote work.
33:09

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Quick takeaways

  • To manage a hybrid workforce effectively, bosses should ask the five basic questions of journalism: who, what, where, when, and why.
  • Creating office spaces that facilitate collaboration and connection is crucial for successful hybrid work arrangements.

Deep dives

The Future of Remote Work

In this podcast episode, the concept of remote work and the future of working arrangements are explored. The episode starts by referencing a series of programs from the late 1960s where Walter Cronkite imagined the future of working from home. This vision included a home office equipped with advanced technology for communication and information access. The episode then jumps forward to the early months of 2020 when the COVID-19 pandemic forced many workers to work remotely. The podcast discusses the challenges and benefits of hybrid work models, where employees split their time between the office and home. The CEO of JPMorgan Chase, Jamie Diamond, expresses his skepticism about remote work, particularly for certain roles like management teams. The podcast also highlights a survey where managers have concerns about productivity, whereas employees feel they are working well in a hybrid environment. The episode further explores the perspectives of other leaders, such as the CEO of Slack, who emphasizes the importance of accessibility regardless of location. The podcast delves into the complexities of managing a hybrid workforce, raising questions about who should work in-person, who should work remotely, and who should adopt a hybrid approach. It also discusses the importance of performance management systems and measuring productivity in remote work settings. The episode concludes by examining the evolving technology and future possibilities for remote work, including advancements like holograms and virtual reality meetings.

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