The public's expectations are changing.

Dave has a story about the security risks of your outbound email, Joe's story is about a fake company, Ecapitalloans, using fake BBB affiliation, The Catch of the Day comes from a listener named Max with a new work phone with curious activity from previous number owner, and later in the show, Dave's conversation with Bill Coletti, crisis communications and reputation management expert at Kith, and author of the book Critical Moments: A New Mindset for Reputation Management. 

Links to stories:

• The 2020 Outbound Email Data Breach Report Finds growing email volumes and stressed employees are causing rising breach risk
• BBB Warning: Ecapitalloans steals personal information and money from loan applicants
• Ecapitalloans.co

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