When designing automating customer onboarding flows, one of the most critical failure points is maintaining a well-designed consumer-facing user experience. When verifying new customers, is there a trade-off to maximize both pass rates and accuracy? Is the trade-off real or perceived? On this week's State of Identity podcast, host Cameron D'Ambrosi is joined by Steve Kirkham, Co-Founder at Berbix to discuss the P0 requirements for the next generation of technologies to verify new users both instantly and accurately.
