E195 | The Importance of Business Continuity with Smartsourcing CEO & founder, Mike Selfe

Think your organisation is too small to outsource processes? Think again, says CEO and founder of Smartsourcing, Mike Selfe. If you feel like your team’s time could be better spent elsewhere then don’t miss Mike explaining how Smartsourcing supports small businesses. 

Founded in 2015, Smartsourcing, a purpose led, business process outsourcing (BPO) organisation based out of Cebu, Philippines, has been growing 100% year on year, with 350 staff now on their books. 

In this insightful episode, Mike discusses how they handle the challenge that significant growth brings, how they tackle recruitment challenges, and what it takes and what it looks like to be awarded Great Place to Work certification.

Finally, he reveals how Smartsourcing has managed business continuity following a natural disaster - just 24 hours after Cebu was devastated by the Typhoon Odette, MIke and a skeleton team were back ‘at work’ the next day.  

So, if you’re looking for a way to maximise your team’s productivity and efficiency, listen today to find out more about how business process outsourcing (BPO) could help your small businesses. 

On today’s podcast:

• Changing lives for good through BPO
• Handling the recruitment challenge
• Weathering the storm
• The importance of business continuity
• No business is too small to outsource 

Links:

• LinkedIn – Mike Selfe
• Website – smartsourcing.co
• Charity - Habitat for Humanity