The human heart of learning in a digital age.

Jay Moore and Doug Scott look back on the legendary Crotonville leadership institute — and forward to what its ethos means for learning in the age of AI. They tell John Helmer how a culture built on humility, connection and trust continues to shape GE's learning legacy today. As training becomes more digital, how do we preserve those "human moments" that make real development possible?

Timestamps:

00:51 - Intro
03:00 - What is Crotonville?
07:44 - What is the ethos and culture of Crotonville?
13:11 - How much learning is now digital at GE?
18:43 - Is Crotonville an ivory tower?
24:19 - How is the division into 3 business units affecting learning at GE?
40:44 - How do we keep humans in the loop – and in charge?
49:07 - Go-to karaoke song?
54:19 - End

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LH #118 Human Moments: the View from Crotonville w. Jay Moore and Doug Scott