Fitness Business Podcast: Leadership, Innovation, and Profit cover image

Fitness Business Podcast: Leadership, Innovation, and Profit

008 Justin Tamsett - The Importance of Understanding Your Client's YOUniverse

Jul 8, 2015
32:34

Justin Tamsett is the Managing Director of Active Management. He has managed and owned fitness clubs since 1990, and now travels the globe speaking on topics from business skills to work-life balance. 

During this episode, JT talks about: 

  • Why identifying our customer's learning style is essential for truly connecting with them 
  • Exactly what it means to be a guest in your client's YOUniverse
  • The importance of delivering a seamless, comprehensive and personalized service to our prospects and customers

Also in this episode, our resident podcast expert, Sharon Tousley, tells us about the equipment you need to kick start your very own podcast, and we hear more about one of our sponsors – Visual Fitness Planner and why it's the ultimate way to improve your club's Set-Show-Close percentages.

Visit: ActiveMgmt.com.au

Visit: fitnessbusinesspodcast.com

Email: info@activemgmt.com.au

Phone: +61 2 9484 5501

Twitter: @JTActiveMgmt

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