The Retort AI Podcast Tom leaves stealth: Hortus AI
Feb 18, 2025
Tom unpacks the mission of Hortus AI, aiming to make artificial intelligence accountable to local communities. He dives into the challenges of integrating AI into everyday life, emphasizing a human-centered approach. The discussion touches on the need for user-friendly applications beyond just chatbots and the importance of community engagement. Additionally, there's a look at the contrasts between working for large organizations versus smaller startups, showcasing the significance of staying focused on core values and objectives in the evolving tech landscape.
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Hortus AI's Approach
- Hortus AI builds infrastructure for observing AI performance based on both active and passive user feedback.
- This helps organizations align AI integration with constituent needs.
Varied User Experiences in Public Sector AI
- Different public services require different user experiences with AI.
- Optimizing solely for accuracy can marginalize certain stakeholder groups.
Recognizing the Stakes of AI
- People often don't recognize the stakes of AI integration until negative consequences arise.
- The increasing power of digital tools amplifies these stakes, necessitating intentional design and user feedback.
