Email communication is a hard language to teach, and our team is here to share our take on perfecting client comms that are concise, friendly, and always correct.

On this week's episode of the Happy Clients Podcast, we dive into the tools we use for teaching our team how to email clients, and also our personal favourite touches for capturing the right tone.

We will answer your questions, such as:

How do I set the stage for email communication with my team?
What tools are there available to enhance emails and perfect tone?
How do I keep my team consistent in our messaging?

Spoiler Alert: Grammarly is our best friend (and free!) and a good exclamation point can go a long way. Want our email templates, too?! Head on over to www.dotandcompany.co/email to grab them.

Take a listen and share it with your team today!

Cheers, to happy clients.

[HELPFUL LINKS]

Want to grab our email templates? Get them here.

[ABOUT THIS PODCAST]

Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you, client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.

42. How To Teach Your Team To Confidently Email With Clients