Re-defining fair wear and tear in Lettings - Ep. 2400

Siân Hemming Metcalfe, the Operations Director at Inventory Base, advocates for a rethink on fair wear and tear in the rental market as modern living changes norms. She discusses how hybrid working affects property use, leading to increased wear on items like carpets and walls. Siân argues that current definitions no longer serve landlords or tenants fairly, prompting a need for updated guidance and education. She emphasizes the importance of revising policies to reflect these shifts and ensures clarity for all parties involved.