The Cloudcast AI Agents vs. AI Assistants
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Apr 9, 2025 Dan Lee, CEO of Nooks.ai and a trailblazer in AI sales solutions, breaks down the crucial differences between agentic AI and traditional AI assistants. He discusses how agentic AI can significantly enhance sales productivity and ROI, especially compared to GenAI chatbots. Dan emphasizes the importance of using AI strategically to solve specific business challenges rather than just adopting new technology for its own sake. With valuable insights into the evolution of AI in sales, this discussion sheds light on the future of AI in driving organizational success.
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Agents vs. Assistants
- AI agents focus on autonomous completion of workflows.
- AI assistants help humans with specific tasks.
ROI of GenAI vs. Agentic AI
- Generic AI chatbots often lack sufficient ROI.
- Agentic AI offers better ROI by automating actions beyond text generation.
LLMs and Product Development
- LLMs need context to perform well in specific applications like sales.
- Building AI products requires more than just the underlying LLM technology.