BE 153: Please Hold a Moment for Amazing Business English Vocabulary

Exploring the history and disliked nature of elevator music during phone holds. Frustration of being put on hold during phone calls and the use of unenjoyable hold music. Natural and native phrases for putting someone on hold during a call and an ad for Instacart. Importance of using appropriate language in customer service and expanding business English vocabulary. Seeking feedback on more episodes focused on business English.