Engage & Reactivate: Your Complete Patient Retention System with Steven Coen

Join Chad Madden and Stephen as they discuss the success of the private practice network IPA in New York, involving 50 tax IDs and over 100 locations, with a payer already agreeing to negotiate contracts. They then delve into the importance of engagement and reactivation strategies for private practices, sharing real-life success stories and detailed methodologies. Learn about Chad's seven-step exam process, patient retention strategies, and the impact of patient engagement on clinical outcomes as revealed by Stephen. They also explore advanced reactivation techniques, including personalized and mass outreach methods, and the crucial role of data in optimizing patient engagement and reactivation. This session is packed with actionable insights to help private practice owners stand out in a competitive field.

Learn how we can increase reactivations for your practice here:

www.getbreakthrough.com/engage

00:00 Introduction and Exciting News

00:40 Icebreaker and Participant Introductions

03:16 Engaging and Reactivating Patients

09:15 Graduation Rate Audit: A Key Metric

15:37 Seven Step Exam Process

21:31 Engagement Strategies and Data Insights

21:48 Patient-Centered Care and Setting Expectations

22:18 Retrospective Analysis and Patient Outcomes

22:51 The Importance of Patient Engagement

24:22 Patient Stories and Their Impact

29:02 Reactivation Strategies for Patient Engagement

32:04 Effective Communication and Data Utilization

36:48 Breakthrough Pro: A Comprehensive Solution

41:21 Q&A and Final Thoughts