AI @ HLTH: From Data to Care: How WellSky is Revolutionizing Healthcare

In this episode, host Sandy Vance talks with Bill Miller, CEO of WellSky, about the evolving role of analytics in healthcare and its impact on patient care. Bill emphasizes that the healthcare industry must invest in AI solutions to tackle pressing challenges, such as the home-based care staffing crisis, reducing clinician "pajama time," ensuring smoother transitions from hospital to post-acute care and streamlining workflows within existing electronic health record systems. These advancements will enable clinicians to focus on what truly matters—providing human-centered care. Bill also discusses WellSky's collaboration with Google to develop AI tools designed to support, not replace, clinicians.

In this episode, they talk about:

• What WellSky does for the healthcare industry, specifically in direct care
• How WellSky helps clinicians deliver optimal patient care
• WellSky's balanced approach to AI in healthcare
• The importance of proactive versus reactive strategies
• Supporting clients in and out of hospital settings
• Accelerating the referral process with AI solutions
• The rationale behind WellSky’s partnership with Google
• The future of WellSky and AI in healthcare

A Little About Bill:

Bill Miller is the CEO of WellSky and a recognized leader in the healthcare industry. He has a rich background including more than 25 years of groundbreaking growth strategies and technological innovation in the healthcare marketplace and a proven track record of launching and leading highly successful healthcare IT companies. Under Bill’s leadership, WellSky has become one of America’s largest and most innovative healthcare technology companies, serving more than 20,000 clients across acute, post-acute, and community care. 

He has overseen the strategic acquisition of more than 14 companies to the WellSky portfolio, helped establish the WellSky Foundation, and guided the company into new marketplaces with innovative technology and services shaping the industry. Before joining WellSky in 2017, Bill served as the CEO of OptumInsight, a division of Optum, which is the health services platform of UnitedHealth Group. Under Bill’s direction, OptumInsight experienced unprecedented revenue growth, expanded margins, and claimed a transformative position in the health services market. 

He led the evolution of Optum into the leader in healthcare analytics and launched several tech-enabled business platforms. Before OptumInsight, Bill served as senior vice president of technologies at Cerner Corporation, where he had global responsibility for the company’s managed services, outsourcing, and technology services business units. Bill currently sits on the board of directors for Lyric and Lifestance, both in the healthcare sector and the WellSky Foundation. A graduate of the University of Kansas, Bill earned his bachelor’s degree in economics and a master’s degree in urban planning and public policy. He enjoys spending time with his three children Ellie, 24, Belle, 21, and Matthew, 20.