Host Neeta Bidwai unpacks the science behind effective messaging, and its critical role in influencing customer perceptions and willingness to pay. She discusses the importance of data-driven messaging, emotional engagement, framing, laddering, narrative storytelling, and language choice. Neeta highlights key studies and research that underscore the effectiveness of these strategies in B2B and consumer markets. The episode includes practical tips for crafting compelling messages that enhance brand value and pricing power, as well as an effective approach to testing and delivering customer-insights focused messages for maximum impact.

Highlights:

00:36 The Importance of Messaging in Pricing

02:32 Common Messaging Pitfalls

04:14 The Science Behind Messaging

07:35 Applying Messaging Science

07:47 Framing: Shaping Perceptions

11:01 Laddering: Connecting Features to Emotions

13:49 The Power of Narrative

16:00 Language: The Right Words Matter

19:13 Testing and Refining Messages

20:23 Delivering Your Message

21:54 Conclusion and Key Takeaways

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Where to find Neeta:

https://www.linkedin.com/in/neetabidwai/

Where to find Good Revenue:

https://goodrevenue.io/goodrevenue 

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