

6. If You're Faking It, You Won't Make It
11 snips Mar 18, 2024
Exploring the impact of emotions in the workplace, addressing resistance to change, navigating emotional labor, fostering open communication, and the importance of transparency during organizational transformations.
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The Necessity of Trade-offs
- Real change requires trade-offs, creating winners and losers.
- Ignoring the losses prevents real change from occurring.
The Human Side of Change
- Change initiatives often focus on business outcomes, overlooking the human impact.
- Any change disrupts the status quo, leading to emotional responses.
Protecting the Status Quo
- People resist change even when presented with a better way, especially if they experienced trauma.
- This "protection state" stems from a desire to avoid reliving past difficulties.