How Can I Say This... cover image

How Can I Say This...

Ep49: Expressing Feelings at Work with Melanie Katzman

Sep 13, 2019
Melanie Katzman, author of 'Connect First,' discusses the importance of expressing feelings at work. She emphasizes the power of vulnerability and apologizing without justification. They also explore building relationships, effective communication, and reducing ego for better outcomes.
24:53

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Embracing emotions is crucial for creating passionate and caring workplaces, as work is not just about thinking but also the full range of human experience.
  • Giving and receiving authentic apologies strengthens relationships, demonstrates empathy, and facilitates growth and understanding.

Deep dives

The Power of Emotion in the Workplace

The podcast episode explores the importance of embracing emotions and discussing feelings in the workplace. The guest emphasizes that tapping into emotions is essential for creating passionate and caring workplaces. The fear of vulnerability and the attachment to reason often prevent people from acknowledging and addressing emotions. The guest suggests that work is not just about thinking, but also about the full range of human experience. Emphasizing the importance of clear and empathetic communication, the guest advises individuals to speak in simple terms and avoid complex jargon. The episode highlights the significance of vulnerability, recognizing the shared stake, and the power of authentic apologies.

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