Let's Talk Loyalty Expert Loyalty Insights for 2024 with Bright Insights Consulting (#Ep 486)
Jan 20, 2024
Loyalty expert Lisa Brightwell discusses employee loyalty, loyalty strategy design, and card-linked loyalty. She shares insights on favorite loyalty programs and key elements for success. Also, the importance of private staff podcasts, rewarding behavior for employee loyalty, and personalization in loyalty programs.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
Lisa's Favorite Loyalty Programs
01:59 • 7min
Key Elements for Successful Loyalty Programs
08:59 • 23min
Private Staff Podcasts and Generating Employee Content
31:44 • 2min
The Importance of Rewarding Behavior for Employee Loyalty
33:17 • 7min
Insights on Personalization and Future Focus
40:18 • 3min