The Look & Sound of Leadership How to Act in Your Own Best Interest
Dec 8, 2022
A team leader learns the hard way how jumping to conclusions can backfire. Through coaching, he discovers the Ladder of Inference, a tool designed to slow down decision-making and improve choices. By examining selective data and alternative interpretations, he begins to shift his impulsive tendencies. Humorous ads illustrate the folly of quick judgments. The importance of metacognition emerges as essential for effective leadership. Ultimately, it's about thinking critically to act in one’s best interest.
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Apology Based On A Wrong Assumption
- Edwin sent an apology email after assuming his boss had shared his confidential document.
- He later discovered Marta had not shared his document and felt mortified.
Use The Ladder To Slow Down
- Use the Ladder of Inference to slow down and test your thinking before acting.
- The ladder's rungs give questions to ask so your actions align with your best interest.
Test The Data Before You Move
- On the first rung, consciously select and test the data you notice before deciding.
- Ask what you really know and whether the data is accurate or complete.